Privacy Policy

Effective Date: July 5, 2026
Legal Entity: Desert Winds Paint and Repair, LLC
Website: desertwindspaintandrepair.site
Support: [email protected]

1. Introduction

Welcome to Desert Winds Paint and Repair, LLC. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://desertwindspaintandrepair.site or interact with our services.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

  • Personal Information: We may collect your name, email address, phone number, physical address, and any information you provide through contact forms, estimate requests, or direct communications.
  • Non-Personal Information: We automatically collect certain technical data when you visit our website, such as your IP address, browser type, device information, and standard web log data using cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to conduct legitimate business operations, including:

  • Providing estimates, scheduling services, and delivering project updates.
  • Responding to your inquiries and providing customer support.
  • Sending important service notifications.
  • Sending marketing communications regarding special offers, discounts, and service updates (only with your express consent).

4. SMS Communications & Mobile Messaging

We strictly adhere to A2P messaging regulations to ensure your communication preferences are respected.

  • Express Consent: We only send SMS messages to individuals who have provided express, explicit consent to receive them. Consent is obtained via clear, distinct, and unchecked opt-in checkboxes on our digital forms or through direct written agreement.
  • Types of Messages: You may receive non-marketing text messages regarding estimates, project updates, scheduling, and service notifications. If you opt in to promotional communications, you may also receive marketing text messages about special offers, discounts, and service updates.
  • Message Frequency & Charges: Message frequency varies based on account activity. Message and data rates may apply depending on your cellular plan.
  • Opt-Out & Support: You can text STOP at any time to cancel SMS communications. You can text HELP at any time for customer support.
Mobile Information Non-Sharing Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely for the purpose of delivering communications and services on our behalf, including messaging platforms and customer support providers. Such providers are contractually required to safeguard your information.

5. Information Sharing

We respect your personal data and maintain strict internal access controls. We do not sell, rent, or trade personal information. Your information is only shared with trusted service providers necessary to operate our business (such as scheduling software or communication gateways), or when legally required by law enforcement or regulatory authorities.

6. Data Protection & Security

We implement standard administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, or alteration. While we strive to protect your data, no method of electronic storage or transmission over the internet is 100% secure.

7. Cookies & Tracking Technologies

Our website utilizes cookies to enhance user experience, analyze site traffic, and support our web operations. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may limit the functionality of certain website features.

8. Your Rights & Choices

You have the right to access, correct, or request the deletion of the personal information we hold about you. You may also withdraw your consent for SMS communications or email marketing at any time by following the provided opt-out instructions or contacting us directly.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Desert Winds Paint and Repair, LLC
Web: desertwindspaintandrepair.site
Email: [email protected]